Exchanges or refunds are available on any purchases of FULL price items. All orders must be returned within 30 business days. Items sent back after 30 days will not be eligible for a refund, credit or exchange and there will be a charge for returning the goods to sender.
For us to process your return/exchange effectively please fill out the order form enclosed in your parcel including your order number, full name and the products to be exchanged/returned. If for any reason you don’t have your returns form please visit our 'contact us' page quoting your order number and we will be able to resend it.
Returned items that have been subject to free shipping and are being returned for a monetary refund not exchanged goods or a credit note will have our non subsidised delivery cost deducted from the amount refunded.
We aim to process all returns within 21 business days of receipt. Please send all returns via tracked mail as we cannot be held responsible for any lost items. All costs incurred from a returned item are the responsibility of the returnee.